Returns & Refunds Policy

Last updated: 04.08.25

Final Sale: All items are sold as final sale, except where faulty or misdescribed.

No returns or refunds will be accepted for change of mind, sizing issues, or buyer’s remorse.

Faulty or Misdescribed Goods

Under the Consumer Rights Act 2015, second‑hand Goods must be of satisfactory quality, fit for purpose, and as described.

Notify us at ledoublewearshop@gmail.com within 3 days of delivery, providing order number, photos, and description.
We will offer:
- Prepaid label to return the item. Full refund (including original standard delivery cost).

We aim to process all refunds within 14 days of receiving the returned item.

How to return:

Pack securely, ideally in original packaging.
Use the prepaid label we provide for faulty items.

Items marked “Final Sale” are non‑returnable.

We strive to offer a truly sustainable, transparent shopping experience, so all sales are final—returns for change of mind, sizing issues or buyer’s remorse are not available.

By avoiding returns, we reduce extra delivery emissions, packaging waste and the need for additional tags, cutting down on both cost and environmental impact.

We also focus our resources on sourcing only true-to-size items, providing clear photos (including on-mannequin shots) and exact measurements so you can shop with confidence.

Since our launch in 2022, honesty has been at the heart of what we do—we won’t push you to overconsume, and every piece is described as accurately as possible. Should you ever receive an item with an undisclosed flaw or defect, simply let us know and we’ll send you a prepaid return label for a full refund. Thank you for supporting our commitment to quality and sustainability.

Jackets & Coats